Shipping & Returns

Shipping

At Kozminsky we will do our very best to make sure your parcel is delivered to you on time.

Our friendly concierge service will be contact with you within forty-eight hours to discuss your order and method of delivery.

As an extra special gift to our clients, Kozminsky offers complimentary shipping throughout Australia.

Kozminsky uses both platinum express post and a couriering service to get your Kozminsky purchase to you.

For customers overseas, please contact our concierge service at concierge@kozminsky.com to discuss shipping options.

 

Please refer to our Terms and Conditions for more information.

 

Exchanges and Returns

At Kozminsky we understand that sometimes the purchase isn't quite right and offer you the ability to return or exchange your order within 7 days of delivery.

You must connect with our concierge service before sending the item back.

The item must be in its original box and saleable condition.

Kozminsky has the right to refuse a return that has been damaged by the recipient.

 

Please refer to our Terms and Conditions for more information.

 

Phone: +61 3 9670 1277

Email: concierge@kozminsky.com